Orders are processed through Monday through Friday and are shipped within 1-2 days of placement, excluding weekends and public holidays. Tracking information is sent via email as soon as your order has been fulfilled and will send out an email to you with a tracking number.
All pre-orders take about a month and a half for shipping
Usually take about 3-5 Days for order process 3-5 days for shipping (excluding holidays) to arrive.
International shipments usually take 7-21 days to arrive depended on destination.
Please note that Nekoyanin is not responsible for lost or stolen packages or packages delayed in transit as well as international taxes duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.
All sales are 100% Final, no refunds or returns.
If any items you received is broken from box during shipment please contact customer service ASAP
Hi, my package hasn’t arrived yet
these lashes are really cute and are light. my other lashes you could feel the weight but these i can barely feel them
i’ve never put on lashes before and they were so easy, especially with the liner/lash glue pen
i felt magical 💞
I LOVED these when I got them they were so beautiful and so natural but man... I had them for less than a week and all I did was try to take them off and my left side lashes just fell apart... they seem almost cheaply made which is unfortunate for $14 dollar lashes and for the most beautiful set Ive ever owned:( very devastating.