PROCESSING TIMES:

Orders are processed through Monday through Friday and are shipped within 1-2 days of placement, excluding weekends and public holidays. Tracking information is sent via email as soon as your order has been fulfilled and  will send out an email to you with a tracking number.

PRE-ORDERS:
All pre-orders take about a month and a half for shipping 

USA SHIPPING:

Usually take about 2-3 Days for order process 3-5 days for shipping (excluding holidays) to arrive.

 

 INTERNATIONAL SHIPPING:

 International shipments usually take 7-21 days to arrive depended on destination. 

 

ADDITIONAL INFO:

Please note that Nekoyanin is not responsible for lost or stolen packages or packages delayed in transit as well as international taxes  duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. 

RETURNS:

All sales are 100% Final, no refunds or returns

If any items you received is broken from box during shipment please contact customer service ASAP 

Nekoyanin@gmail.com