Orders are processed through Monday through Friday and are shipped within 1-2 days of placement, excluding weekends and public holidays. Tracking information is sent via email as soon as your order has been fulfilled and will send out an email to you with a tracking number.
All pre-orders take about a month and a half for shipping
Usually take about 3-5 Days for order process 3-5 days for shipping (excluding holidays) to arrive.
International shipments usually take 7-21 days to arrive depended on destination.
Please note that Nekoyanin is not responsible for lost or stolen packages or packages delayed in transit as well as international taxes duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.
All sales are 100% Final, no refunds or returns.
If any items you received is broken from box during shipment please contact customer service ASAP
I love this so much I use it every day!
I ordered a higher but I never got it I was wondering if I could get I refunded or a new one if not that it totally fine.
Absolutely stunning highlighter
Received it broken with the mirror fallen off bur was able to glue it on
This highlighter is so beautiful and shimmers/shines perfectly! Plus adorable packaging!! Everything came intact and got extra stickers ^-^ definitely recommend. Reminds me of diamond glow powder from artist couture but better :) my video doesn't capture how glowy it is irl